Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE AND ANY PAGES HEREOF, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW AND ANY RULES, REGULATIONS OR POLICIES THAT MAY BE PUBLISHED FROM TIME TO TIME AND/OR MADE AVAILABLE ON THIS WEBSITE. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS BELOW, PLEASE DO NOT ACCESS THIS WEBSITE OR ANY PAGES HEREOF AND DISCONTINUE YOUR ACCESS IMMEDIATELY.

ACKNOWLEDGMENT AND ACCEPTANCE OF GENERAL TERMS
1. IOI Properties Group Berhad (Registration No. 201301005964 (1035807-A)) and its subsidiaries (“IOIPG”, “we”, “us” or “our”) own and manage the website located at www.ioimall.com.my (“this website”).
2. This website provides information about IOI Mall Kulai including but not limited to the information, data, text, images, links, sounds, graphics and video sequences displayed herein ("Materials") and the services offered herein ("Services"). We reserve the right to amend, modify, change, vary or discontinue any aspects, features or content of this website at any time without notice.
3. By accessing this website and/or using any of the Materials or Services, you agree to be bound by the terms and conditions ("these terms") and any rules, regulations or policies that may be published from time to time by us and/or made available at this website. The provision of a specific service may be subject to additional terms and conditions specified by us or set out in this website, the provisions of which shall prevail over these terms in relation to such specific service in the event of any conflict or inconsistency.
YOUR OBLIGATIONS AND RESPONSIBILITIES AS USER OF THIS WEBSITE
1. By accessing this website, you agree and shall be responsible as follows:
  1. To comply fully with all the directions issued by us from time to time in respect of the use of this website;
  2. To abide by all applicable laws and regulations in connection with the use of this website;
  3. Not to gather and use the information and/or particulars posted or transmitted through this website for unsolicited advertising or other unauthorised purposes;
  4. Not to use this website and/or the Materials for illegal purposes;
  5. Not to post, promote or transmit information through this website which may infringe the rights of any third party, whether in statute or common law, including but not limited to any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  6. Not to disassemble, decompile, reverse-engineer, reverse-assemble, attempt to derive the source code of, conduct load testing, penetration tests, port scans, vulnerability assessments or other security testing, communicate, republish, upload, post, transmit, edit, re-use, adapt, modify, rent, lease, loan, sell, assign, transfer, distribute, perform, display, license, sub-license or create derivative works based on the whole or any part of this website;
  7. Not to post, promote or transmit through this website any unlawful, harassing, libellous, defamatory, harmful, vulgar, obscene or otherwise objectionable material of any kind or nature; and
  8. Not to use any automated process or service to access and/or use this website, such as periodic caching of information stored by us or “meta-searching”.
2. The use of any web browser, software and/or equipment to obtain access to this website shall be at your own risk and expense.
DISCLAIMER
1. This website is provided on an “as is and as available” basis. We do not warrant represent and/or undertake the accuracy, timeliness, adequacy or completeness of this website, including without limitation the Materials and expressly disclaim liability for errors or omissions in the Materials. No warranty representation or undertaking of any kind, implied express or statutory including but not limited to the warranties representations or undertakings of any non-infringement of third party rights, titles, merchantability, satisfactory quality and/or fitness for a particular purpose is given in connection with this website, the Materials or the Services.
2. We may from time to time without giving any reason or prior notice, upgrade, modify, alter, suspend or discontinue the provision of or remove, whether in whole or in part, this website and/or any information or Services provided herein and shall not be liable if any such upgrade, modification, suspension or alteration prevents you from accessing this website, Materials and/or Services or any part or feature thereof. The information and/or any other Material contained in this website may be modified, deleted or replaced from time to time and at any time in our absolute discretion.
3. Statistical data provided on this website may include rounding. Any prices and rates posted are subject to change without prior notice and at our absolute discretion. We do not warrant that this website and/or the Materials will be provided free from errors or that any identified defects will be corrected.
INTELLECTUAL PROPERTY RIGHTS
1. The copyright in this website is owned by IOIPG. We have the rights to all the proprietary content, designs, layout, logos, marks and alike, unless otherwise stated. No part of this website or the Materials may be reproduced, distributed, republished, displayed, hyperlinked or transmitted in any manner or by any means without our prior written permission provided that permission is granted to download and print the Materials on this website for personal, non-commercial use only.
2. The trade marks, service marks and logo (“Trade Marks”) used and displayed on this website are registered and unregistered Trade Marks of IOIPG and/or third parties such as tenants, licensees, merchants and services providers (“business partners”). Nothing on this website should be construed as granting by implication, estoppel or otherwise, any license or right to use any Trade Mark displayed on this website, without our written permission or other Trade Mark owners.
3. We enforce intellectual property rights to the fullest extent of the law and ardently seek to uphold the proprietary rights belonging to others. Any suspected violation of our part should immediately be notified to our web-master.
USER FEEDBACK AND INFORMATION
1. Any feedback and suggestions submitted to us via this website shall be deemed and remain our property and we shall be free to use and disclose, for any purpose, any ideas, concepts, know-how or techniques contained in such information. We shall not be subject to any obligations of confidentiality or privacy regarding such submitted information except as agreed by the relevant IOIPG entity having the direct customer relationship or as otherwise specifically agreed or required by law.
2. If you provide any information, data and comments on this website through our “Contact Us” page or otherwise (“User Feedback”), you hereby grant us a non-exclusive license to do all acts in respect of such User Feedback, including without limitation the rights to use, exercise, reproduce, display, modify, communicate, adapt, perform, distribute or develop the same in all forms of media for the purposes of operating this website and for our business purposes (including where permitted by law, data analytics). You represent and warrant that you own or have the necessary rights, consents and permissions to grant the foregoing rights to us and that your User Feedback is your own original works and/or creations and/or in any case do not and will not infringe the intellectual property or other rights of any third party.
3. We shall have the right at our sole and absolute discretion to remove or reject any content that you submit which in our sole opinion is unlawful, violates any of these terms or could subject us or any of our affiliates, directors, employees, officers or business partners to liability. We shall have the right to take any enforcement actions as we deem appropriate at our sole discretion, including but not limited to giving a written warning to you or seeking monetary compensation from you or suspending your access to this website. We shall also have the right to restrict and/or prevent you from any and all future use of any other services and/or facilities provided or offered by us or our business partners.
PRIVACY
1. IOIPG’s Privacy Policy applies to use of this website, and its terms are made a part of these terms by reference. To view IOIPG’s Privacy Policy, click here. Additionally, by using this website, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to this website may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.
2. From time-to-time we may have surveys or contests on this website. If you participate, we will request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information.
THIRD PARTY SITES
1. All links from this website (“Linked Sites”) are provided for your convenience and information only. There are two types of Linked Sites on this website:
  1. websites and/or social media platforms owned or controlled by IOIPG; and
  2. other third party websites.
2. The information and contents that may be viewed by you at a Linked Site, including any amendments or updates thereto, are not controlled, reviewed or approved by us and shall not be deemed to be provided by us. You are requested to note that we are not responsible for, nor do we make any representations or warranties of any kind as to the contents of the Linked Sites. For the avoidance of doubt, Linked Sites to any entities within IOIPG are subject to similar degree of disclaimer as specified herein unless stated otherwise on their respective website.
3. The inclusion of hyperlinks to Linked Sites is not an indication of endorsement by us of the Linked Sites or any part of its contents. We expressly disclaim any liability for any loss or damage incurred or suffered by you or any third party arising out of, in connection with or as a result of this linkage.
4. We reserve the right at all times and at our discretion to disable any unauthorised links or frames from this website.
5. This website may use "cookies" which store some information on computers accessing the website. Cookies may be used by us for a variety of purposes. For example, cookies may be used to recognise a computer which has previously visited this website and customise the website according to previous preferences and site behaviour. Cookies may also be used to manage security and store information about the type of browser being used. With most internet browsers, users can erase cookies from their computer’s hard drive, block all cookies, or receive a warning before a cookie is stored. However, some parts of this website may not function fully for users that disallow cookies.
6. We may utilise external social media platforms as indicated or linked in this website. Each social media platform may have its own privacy policies and rules which may not governed by IOIPG’s Privacy Policy provided in this website. You are advised to use such social media platforms at your own discretion and to review the applicable privacy policies. Further, to make it an enjoyable experience for all users, we advised you to comply with the following when posting on the social media platforms:
  1. share your feedback, suggestions and/or opinions respectfully;
  2. do not post content that is false, obscene, defamatory, harassing, discriminatory to another person, race, religion or ethnic;
  3. do not post content that violates any law or intellectual property rights;
  4. do not upload files that contain viruses; and
  5. please avoid posting confidential information such as your personal details.
THIRD PARTY INFORMATION
This website may contain information and material on products or services relating to or provided by third parties ("Third Party Information"). Third Party Information may contain embedded hyperlinks to websites owned and operated by the relevant third parties, their licensees or agents. We do not make any representation or warranty of any kind in respect of the Third Party Information, and shall not be held accountable for any loss or damage arising from any acts, errors or omission arising from the Third Party Information, or the linked websites of the relevant third parties.
THIRD PARTY MODULE
Certain portions of this website may use Google Maps and/or Google search functionality supplied by Google. By using this website and/or such functionality, you agree to be bound by Google’s terms of use/service and its privacy policy.
EXCLUSION OF LIABILITY
We shall in no event be liable for any damages, loss or expense including without limitation, direct, indirect, special, or consequential damage, or economic loss arising from or in connection with:
1. any access, use or the inability to access or use this website and/or reliance on the Materials and/or any information in this website;
2. any system, server or connection failure, error, omission, interruption, delay in transmission, or computer virus; or
3. any use of or access to any other website linked to this website.
MINORS
1. If you use this website, we will assume that you are eighteen (18) years of age or older or that you have the permission of your parent or legal guardian who consents to these terms in their entirety on your behalf.
2. If you are the parent or legal guardian of a minor under the age of 18, you should carefully supervise your child's/ward’s use of this website. It is the responsibility of parents or legal guardians to determine whether any part of this website or any Linked Sites from this website is appropriate.
GOVERNING LAW
These terms shall be governed by, construed and enforced in accordance with the laws of Malaysia and you agree to submit to the non-exclusive jurisdiction of the Malaysian courts.
REVISIONS
We may impose further terms and conditions and make such amendments to these terms as we may in our discretion deem fit from time to time. We will notify you of such amendments by posting the amendments online at this website or such other method of notification as may be designated by us, which you agree shall be sufficient notice for the purpose of this clause. If you do not agree to be bound by the amendments, you shall cease all access and/or use of this website. You further agree that if you continue to use and/or access this website after being notified of such amendments to these terms, such use and/or access shall constitute an affirmative acknowledgement by you of these terms and its amendments; and agreement by you to abide and be bound by these terms and its amendments.